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How do I pay with a Credit or Debit Card
Do you offer any warranty on your products?
About Our Preowned Systems
What is your security formula?
What payment methods are accepted?
When are orders shipped?
Can customers receive a refund?
How do you handle Damaged Merchandise?
Do you remember when you first got your laptop, how fast it was, But little by little it got slower and slower and you don't know why?
Where can I get insurance for my laptop?


How do I pay with a Credit or Debit Card
1. After adding the Item to the Shopping Cart 2. Click Proceed to Check Out 3. Fill out the Shipping Information 4. Click Proceed to Check Out Under "Please select payment method" 5. Select PAYPAL from the drop down menu 6. Click Proceed to Check Out 7. Verify your shipping information 8. Click Place Order Under "Don't Have a PayPal Account?" 9. Click Secure Checkout 10. Enter the following billing information 11. Click Continue Check Out. Note: All the transactions for thelaptopking.com or Keese Enterprise are handle by www.PAYPAL.com secure system. Paypal is an EBAY Company. PayPal protects your privacy and security. Visit www.Paypal.com for more information.

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Do you offer any warranty on your products?
All systems are preowned. TheLaptopKing.com provides a 60 day limited warranty on all products we sell, unless otherwise noted on original description of product. This warranty includes any hardware defects and EXCLUDES any software issues, neglect, cracked screen or unauthorized repair. In addition we do not test laptop batteries therefore battery life will not be covered by any warranty unless otherwise noted on original description of product. No restore disks or discs are included with system unless stated on the original description. The warranty date will start from the time your package has been delivered to you.

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About Our Preowned Systems
Our laptops work great, and are in good condition. All laptops are Refurbished/Used which means that it might show normal use (i.e. scratches on the outside case or lid). Our units have been factory refurbished by CompTia A+ Certified Technicians. All of our equipment placed for sale fully meets all of the manufacturer's performance specifications. If you have any questions please feel free to contact us

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What is your security formula?
At TheLaptopKing.com, you can shop with confidence. We use the latest 128 bit encryption technology, digital certificates, secure commerce servers, and authentication to ensure that your personal information is secure online. PAYPAL.com handles all the transactions. PayPal protects your privacy and security. Visit www.Paypal.com for more information. Paypal is an Ebay Company.

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What payment methods are accepted?
We use following methods: 1. We accept VISA, Master Card, Discover, AMEX, and E-Checks through PAYPAL. 2. Cash/ Money Orders is accept if you live in the Tuskegee, Auburn, or Opelika AL area

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When are orders shipped?
We ship to All US States except Alaska and Hawaii "We do not ship to APO/FPO addresses". All orders are shipped with in 24 to 72 business hours. (Except order placed between Friday noon to Sunday). We use USPS, UPS, Federal Express and DHL to ship our products throughout the US. AFTER YOUR ORDERS SHIPS WE WILL PROVIDE YOU WITH A TRACKING NUMBER.

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Can customers receive a refund?
All sales are final after 48 hours of the delivery date and under no circumstance will a refund be given. If returned before 48 hours there will be a 20% re-stocking fee. If the unfortunate issue of a warranty issue does arise we will fix the product or replace it within 30 days of delivery.

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How do you handle Damaged Merchandise?
We try our best to test each and every product we sell to prevent any problems. In the event damaged merchandise is received, retain the original shipping carton(s) and take the following steps that apply: contact us Immediately by e-mail or phone.

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Do you remember when you first got your laptop, how fast it was, But little by little it got slower and slower and you don't know why?
Tips to keep your laptop running fast: 1. Install an antivirus program. 2. Scan for Adware and Spyware for time to time. 3. Limit the number of songs and movies you download. 4. Do a disk cleanup under system tools. 5. If the problem continue e-mail us at technical support. Email: support@thelaptopking.com Free Spyware/Adware Remover Programs http://www.thefreecountry.com/security/spywareremoval.shtml Free Antivirus Software http://www.thefreecountry.com/security/antivirus.shtml

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Where can I get insurance for my laptop?
Safeware offer insurance for computers & pdas. Please visit http://www.safeware.com/ for more information

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Last Updated: 11 Dec 2008 19:04:59 PST home  |  about  |  terms  |  contact
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